How can I talk to Presto customer service? |

You can call Presto customer service at 1-800-937-6413.

The “presto live chat” is a tool that allows users to talk to customer service for the Presto company. The customer service number for Presto is 1-800-847-0402.

Please contact our Contact Center at 1-877-378-6123 for account-specific questions. PRESTO provides a Virtual Assistant who is accessible 24 hours a day, seven days a week, as well as Live Chat Agents who are available during the same hours as our Contact Center, Monday through Friday from 6 a.m. to 10 p.m., and weekends and holidays from 9 a.m. to 9 p.m.

How can I contest a Presto charge in this case?

Dispute Settlement Please write to us at PRESTO P.O. Box 1051, Thorold ON L2V 5A8, email us at [email protected] prestocard.ca, or contact the PRESTO Contact Centre at 1-8-PRESTO-123 if you have any questions or concerns concerning the PRESTO Service (1-877-378-6123 or TTY: 711 or 1-800-855-0511 or 905-397-2034).

Second, can you double-tap Presto? The system deducts the default trip fee when you get on, so you don’t have to tap again when you get off at your default destination. This implies that PRESTO will save you even more time. Only in person at a GO Transit Customer Service Outlet may a default trip be created.

What is the Presto card verification number, for example?

“Good morning Matt, it’s the three digit number next to the date on the back of your card:… ” PRESTO card on Twitter:

Why does it take 24 hours for presto to load?

It might take up to 24 hours for an online load to complete. This is because the data must be sent to all of the PRESTO devices in the area, which number in the thousands. You must activate the load on your card once you have loaded it online.

Answers to Related Questions

What happens if you don’t remember to turn off the tap?

If you neglect to tap off at the conclusion of your journey, your PRESTO card will be charged an amount for Missed Tap Off or Underpayment at the start of your next GO network ride. When you forget to tap off, you’ll be charged the fee for the longest distance on the railway line or bus route you went.

Is it possible to get a Presto card for free?

It’s still available for free* at GO stations! Users of the GO 10-ride and monthly passes may receive a PRESTO card at GO Train stations, including as Union Station, Union Station Bus Terminal, and Yorkdale GO Bus Terminal, and save $6 on the card issuance price.

Is the money on my Presto card going to expire?

Although some older cards have an expiration date, PRESTO cards do not. You may use your card after the expiration date has passed, and your balance will stay on the card. Furthermore, PRESTO and our Transit Agency partners are not responsible for any cards that are damaged, faulty, or expired.

Is it possible to deregister a Presto card?

On Twitter, there’s a PRESTO card: “@RaymondCh0w @RaymondCh0w @RaymondCh0w @ A card cannot be unregistered, however a card registered to another person may be added to your account.”

Is it possible for presto to go negative?

If you have a negative balance on your card, you will be charged If you hit a negative balance, you will be charged a $0.25 fee the next time you load your card. GO Transit customers can only go into a negative balance if you start your trip with at least $5.30 on your card..25 the next time you load it. Customers using Fall Transit may only go into negative balance if they have at least $5.30 on their card before they begin their journey.

Is it possible to use my Presto card on a GO Train?

Travel on all GO Trains and GO Buses is possible with PRESTO. If you’re using public transportation that doesn’t utilize the PRESTO fare system, you’ll need to pay with cash, tickets, tokens, transfers, or passes. Set up a “My PRESTO Account” online at prestocard.ca now that you have a PRESTO card.

HOW MUCH DOES A RIDE ON THE GO BUS COST?

And it’s not only about traveling to and from the city! All short rides under 10 kilometers are subject to reduced prices, thus most single-stop excursions anywhere on the GO will only cost you $3.70 using your PRESTO card.

How can I replace a Presto card that has been damaged?

What should I do if my card is stolen or lost?

1. Report your card as lost, stolen, or damaged by logging into your My PRESTO Account.
2. Call 1-877-378-6123 for more information.
3. At a Customer Service Outlet in person.

Is it possible to save your Presto card on your phone?

The solution would effectively turn your phone into a virtual card, enabling you to pay with it on Presto consoles even if the Presto app isn’t open. The technology is only supported by NFC-enabled Android phones, according to a Metrolinx representative.

Is it possible to use Presto by tapping your phone?

According to Metrolinx’s CEO, a trial allowing users to tap credit cards and phones on Presto readers will begin next year. Users of public transportation would be able to pay their fares by touching a contactless credit card, debit card, or smartphone on a Presto reader.

Is it necessary for me to register my Presto card?

To safeguard your balance, register your card.

You should either register your card online at prestocard.ca or fill out a paper Presto registration form and submit it to the Presto Customer Service Centre as soon as possible after receiving it. By registering, you will be able to: If your card is lost or stolen, you may transfer money to a new card.

What is the best place to tap my Presto card?

PRESTO cards may be purchased for $6 at all subway stations, any Shoppers Drug Mart outlet, and the TTC Customer Service Centre located above Davisville Station. At Shoppers Drug Mart locations or the TTC Customer Service Centre, you may change the ticket type on your PRESTO card.

Is there a GO Transit monthly pass?

GO Transit has announced the cancellation of its monthly pass. Riders on GO Transit have known for months that it was coming, but signs will go up on Monday stating that monthly GO passes will be phased out in the New Year.

Is it possible to pay using the Presto app?

You can manage your card from anywhere with the official PRESTO app. It’s never been simpler to load your PRESTO card. You may add cash and transportation passes to your account (instant load available on Android devices with NFC)

What is the cost of a Presto card?

The PRESTO card is non-refundable and costs $6. This fee is collected by us to cover the cost of the card and the cost of using the system. You must load at least The PRESTO card costs $6 and is non-refundable. This charge is collected by us to cover administrative fees for the cost of the card and using the system. When you buy or reload a card at a Shoppers Drug Mart or other in-person Customer Service Outlets, you must load at least $0.05..05 when buying or reloading a card at a Shoppers Drug Mart or other in-person Customer Service Outlet.

How can I check the amount of my Presto card online?

Make a Balance Check

Your balance will display on your dashboard after you log in to your My PRESTO Account. Please keep in mind that updating the Card Activity page might take up to 24 hours.

Is it possible to load Presto at Shoppers?

Fill up your PRESTO card with money or visit a Self-Serve Reload Machine at a TTC stop. You may also load up at some Shoppers Drug Mart locations in person.