5 Qualities You Want in a Moving Company

Hiring the right moving company makes all the difference during a move. When looking for a quality moving company focus on these 5 timeless qualities:

• Professionalism
• Good Reputation
• Insurance and Credentials
• Experience and Trained Professionals
• Transparency in Cost and Services

Whether you’re planning a local move or a long-distance move, take your time to search for quality. Let’s take deeper a look at what defines a quality moving company.

Professionalism

Professionalism reflects the company’s commitment to top-notch service. It encompasses several key aspects.

An Up-To-Date Website with Clear Information

A quality moving company maintains an up-to-date website with rates, additional services, and a contact form. A clear, navigable website demonstrates the company’s commitment to excellent service and accessibility.

Timely Arrival for Estimates

Punctuality is a hallmark of professionalism. Timely arrival for the in-home estimate indicates respect for your schedule and a commitment to efficiency.

Detailed Estimates

A good moving company provides detailed, written estimates. Moving estimates should outline all costs, including packing materials, labor, and transportation. Detailed estimates prevent unexpected fees and demonstrate transparency.

Courteous Behavior and a Positive Attitude

Professional movers are courteous, respectful, and willing to address your concerns. Their positive attitude makes the moving experience less stressful. Courteous movers handle your belongings with care.

Good Reputation

A good reputation shows reliability, trustworthiness, and a track record of quality service.

How to Check Reputation

Here’s how to check a moving company’s reputation:

1. Online reviews: Look for customer feedback on platforms such as Google, Yelp, and social media. Customer reviews provide insights into other customers’ experiences with the moving process.

2. Referrals from friends and family: Personal recommendations are a great resource.
3. Better Business Bureau (BBB): The BBB rating indicates a company’s reliability and how it handles customer complaints.

Red Flags

While reading reviews, watch out for these red flags:

• Complaints about hidden fees
• Reports of damaged items
• Mentions of unprofessional behavior

Insurance and Credentials

Don’t hire a moving company unless it offers insurance. Insurance financially protects you in case of accidents, damage, or loss.

Types of Insurance to Look For

A great moving company should have:

• Liability insurance: This covers any damages or losses that occur during the move.
• Worker’s compensation: This insurance covers the moving company’s employees in case of injury during the move. It protects you from potential liability if an accident happens on your property.

How To Check Insurance Coverage

Follow these steps to check that a moving company is properly insured:

• Ask for proof of insurance: Request documentation showing the moving company’s insurance policies.
• Review the coverage details: Read through the coverage policy so you know what is protected and what is not.
• Review additional fees or charges: Check if there are extra costs associated with the insurance coverage. Transparent companies will provide a clear moving estimate.
• Verify the mover’s license and credentials: Check that the company is registered with the Federal Motor Carrier Safety Administration, and check their licensing information.

Whether you’re dealing with a long-distance move or a local move, proper insurance will provide peace of mind from the first phone call to moving day.

Experience and Trained Professionals

Experienced movers are ready for all moving challenges. Years of experience have translated to better care for your belongings.

Benefits of Experienced Movers

Efficient Handling of Belongings

Experienced movers are skilled in managing different types of belongings, from everyday items to fragile and valuable possessions. They know the best practices for handling, packing, and safely transporting items.

Expertise in Packing, Crating, and Moving

Professional movers have the expertise to pack, crate, and move your belongings efficiently.

They use high-quality materials and techniques so everything is secure and protected during transit.

Use of Proper Moving Equipment

A good moving service uses the right moving equipment, such as dollies, ramps, and padding, to safeguard your items.

What to Expect from Professional Movers

Here’s what separates professional movers from the rest:

• Staff uniforms: Reflect the company’s professionalism.
• Respectful and courteous behavior: Maintain a positive attitude.
• Skilled handling of fragile and valuable items: Take the time to pack and move items with care.

Transparency in Cost and Services

Look for a transparent mover that provides clear and accurate information about their pricing and services. A transparent mover should provide the following:

• Accurate estimates: Precise and detailed moving quotes that reflect the total cost of the move.
• No hidden costs: Disclose all potential fees upfront so there are no surprises on your final bill.
• Clear breakdown of services: Whether you’re looking for full-service movers or a few pairs of strong arms to load and unload boxes, the company should clearly outline their services.

Questions to Ask

Here are some questions that can help you gauge a mover’s transparency and quality:

• Are there any additional fees not included in the estimate?
• How do you handle overages or unexpected expenses?
• What is included in your standard moving package?

Final Words

With solid research, the right questions, and a bit of luck, you’ll find a mover that meets your needs.

To save you time, we recommend Zip To Zip Moving Company. They’re a licensed, full-service moving company with over fifteen years of experience serving New Jersey and beyond.

If you’d like to learn more about their quality, check their customer reviews. And if you’re ready to take the next step, use their online free quote for a quick estimate.