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Small Business Tools to Make Your Business Productive



As an SME, you almost always have something to do. If it is not a product to deliver, it is a client you need to appease. 

Amidst all these tasks, you need to keep improving your skills and output as the competition increases. Therefore, it is imperative to get more productive with your hours daily. 

Technology has made it possible for you and your team to do more with less time. It is only a matter of knowing the right tools for your small business. This article has highlighted some of the best productivity tools for your small business. 

Making Your Small Business Productive With Tools

Productivity is on different levels, and there are different tools to help you achieve different ideas. There are a lot of these tools with the rise of technology. However, not all these tools achieve the desired objective.

Considering that you’ll have to pay for some of these tools, you don’t want to spend your time and money on a ‘productivity’ tool that only makes you less productive. We have grouped different productivity tools under five categories. These categories are the areas where these tools can help your small business. 

Project Management and Collaboration

There is always a list of things to do as a small business owner. But, if you don’t take the time to organize all the things you have to do properly, you will find yourself doing a lot without real results. 

Productivity tools geared toward project management helps you to organize lists, ideas, and different projects. You can even set reminders with some of them and share your projects with team members. Some of these tools include;

  • Asana
  • Evernote
  • Slack
  • Trello
  • Basecamp

You and your team can use any of these tools to ensure you make the most of each day and project. Your workday can get more relaxed and planned too. 

Accounting and Money Management

Money management is one of the biggest challenges that small businesses face. Due to a lack of proper financial management, many small businesses take loans and lose the entire business to the loan. Some don’t even know how to keep track of their line of credit. 

You get small business loans, have to calculate your working capital, make budgets, invoice customer payments, etc. The right productivity tools can help you manage that new small business loan, calculate your ROI, and generally ensure your business stays afloat. For instance, the digital process of obtaining small business loans is faster and more effective than traditional loans. These tools make money management less dreadful. 

You will still need to understand accounting and loan management basics and think financially smart to keep your business financially solid. However, these tools can help you achieve your money goals faster. 

  • QuickBooks Online
  • Wave
  • FreshBooks
  • Invoicera
  • Xero

You don’t have to wait until that loan crushes your small business before managing your money. While you might not have the resources to employ an accountant to manage your business yet, you can use any of these apps to hack this aspect of your small business. 

Social Media Management

No one can deny the power of social media in recent years. It has become more than a means of interacting with friends and family. Social media has made the world and global village where anyone can reach anyone, regardless of distance. 

The implication for small businesses is the possibility of having a global marketplace at your fingertips. You can sell to just about anyone if you know how to manage your social media well. 

Many small business owners get overwhelmed because there are so many apps, and engagement can become a full-time job if you’re not careful. But, productivity tools can help you make the most of your social media accounts without dedicating all your time to them. 

  • Hootsuite
  • Sprout Social
  • Buffer
  • Mentionlytics
  • TweetDeck

From scheduling to boosting traffic, these tools mean you can spend less time getting your social media accounts engaging, but you can also do it better. Your brand has just gone global!


Besides creating global awareness of your business brand, the internet can help you sell your products and services. With the right e-commerce tools, you can transact with anyone. 

Every aspect of the transactions would be managed on a platform. You only have to get customers, create a good, much-needed product for your customers, and you are set to start. Some of the tools that can help you manage and improve your online business include;

  • WooCommerce
  • BigCommerce
  • Shopify
  • PayPal
  • Volusion

Selling online can be easy with the right platform. You only have to ensure you have desirable products, and these apps will get you started making money online.

Customer Service

Nothing ebbs the patronage of customers like poor service. Customers want to feel like a king and might have different questions to ask. Managing customers’ demands can be grueling, along with the other demands of your small business.

However, knowing what your customers want and engaging with them frequently helps keep customers and encourages them to bring their friends. You don’t need to do it all by yourself, though. 

  • Zendesk
  • Get Satisfaction
  • Help Scout
  • Live Person
  • Kayato

Keeping smiles on the face of your customers and maintaining a consistent relationship is one of the ways to grow your small business. With these productivity tools, providing the best customer service can be easy. 

Choosing the Productivity Tool for You

Each small business is unique, and the productivity tool that works for one might not help another. It is the reason why we have provided you with different productivity tools to try in each category. 

However, you don’t have to waste time testing out each one in the categories. Once you consider the following factors, you can easily choose the productivity tool that’ll work for your business. 

  • Choose a tool that is within your budget. You can get a free tool for any category if your business can’t afford the cost yet. 
  • Choose a tool that you and your team find easy to use. There is no point in making your life easier by making it harder. 
  • Choose a tool that is easy to implement. If it will take more resources than you have to install, it is probably not the tool for you. 


Small businesses can become more productive with the right tools. Keep making your processes faster and more efficient to grow your small business. The tools we have provided would help you. 

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